About these terms

Thanks for signing up to use Voltly. These terms (Terms) apply to:

your access to Voltly;

your use of the software that powers Voltly (Software);

and any documentation that we provide to you.

In these Terms, we sometimes refer to Voltly and the Software together as the "Services". We've tried to make these terms easy to read and understand avoiding jargon wherever we can. Please read them carefully, because they're legally binding. When you accept them, we give you the right to use our Services. In return, we'll need you to follow these Terms.

Who are we?

We are Voltly Ltd. We're registered in England and Wales under company number 13701815. Our registered office is Fairbairn House, Higher Lane, Plymouth, United Kingdom, PL1 2AN

Our contact details

You can contact us by email at hello@voltly.app.

Who may use our services

You may use the Services only if you agree to form a binding contract with Voltly and are not a person barred from receiving services under the laws of the applicable jurisdiction. In any case, you must be at least 13 years old. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words you and your as used in these Terms shall refer to such entity.

Creating an account

Before you can start using Voltly, you'll need to create an account. To create an account, we'll need your name, email address, phone number, date of birth and you'll need to choose a username. You can use Voltly on our native apps and web when they're released. Check the Apple App Store or Google Play Store for details on what operating systems and devices we support.

Content on the services

For content inside Voltly, we pull data from third party sources. While we try to make sure this information is as accurate as possible, it may not always be correct. We might make a mistake, or the data we get from our providers might be wrong or misleading. We aren't responsible for any inconvenience, loss, damage, or personal injury that comes about because you've used or relied on inaccurate information that we've provided you.Content inside Voltly (for example podcasts and articles), comes from third party sources, we pull data from. We do not own nor are we responsible for the content in Voltly. If you see or interact with content that you deem inappropriate you can report it within the app or contact us using support@voltly.app. If there is content that you own and you wish to remove from Voltly, contact us using support@voltly.app and we'll remove it as soon as possible.By using Voltly you understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive.

Using the services

Our Services evolve constantly. As such, the Services may change from time to time, at our discretion. We may stop (permanently or temporarily) providing the Services or any features within the Services to you or to users generally. We also retain the right to create limits on use and storage at our sole discretion at any time. We may also remove or refuse to distribute any Content on the Services, limit distribution or visibility of any Content on the service, suspend or terminate users, and reclaim usernames without liability to you. Voltly may offer certain services or features for a fee; by paying for or using one of these services, you agree to any additional terms applicable to that service.In consideration for Voltly granting you access to and use of the Services, you agree that Voltly and its third-party providers and partners may place advertising on the Services or in connection with the display of Content or information from the Services whether submitted by you or others. You also agree not to misuse our Services, for example, by interfering with them or accessing them using a method other than the interface and the instructions that we provide. You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, Voltly's computer systems, or the technical delivery systems of Voltly's providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Voltly (and only pursuant to the applicable terms and conditions), unless you have been specifically allowed to do so in a separate agreement with Voltly (NOTE: crawling the Services is permissible if done in accordance with the provisions of the robots.txt file, however, scraping the Services without the prior consent of Voltly is expressly prohibited); (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Voltly, its users and the public. Voltly does not disclose personally-identifying information to third parties except in accordance with our Privacy Policy.

Ownership of services

When we say "Intellectual Property Rights", we mean any patents, copyrights, moral rights, trademarks, business names, domain names, designs, software rights, or confidential information that we hold. We also mean any other intellectual property rights (registered or not registered) that we hold now, or will hold in the future. We and our licensors own all of the Intellectual Property Rights to our Services, and these Terms don't give you any of these rights.

Transferring rights and obligations

In the future, we might transfer the rights and obligations we have under these Terms to another company, as long as it doesn't materially affect your rights. You can't transfer your rights or obligations under these Terms to anybody else. This is because these Terms are personal to you — and nobody else is entitled to benefit from them.

Making changes to these terms

As we grow and improve Voltly, from time to time, we might need to make changes to these Terms. We'll do this by uploading a new version of the Terms to our website. Sometimes, when we release a new product feature or service, we might decide to introduce new terms relating to that feature. We might provide them separately to these Terms. If we do, you'll need to agree to those terms before you can use the feature. If you carry on using our Services after we make changes to the Terms, it means you've agreed to them. The new version of the Terms replaces the old version — so the new Terms apply going forward.

Paid services

Voltly is currently a free service with a premium subscription available that gives you access to exclusive features. In the future, we might offer new features or additional premium services that you'll need to pay for if you want to access them. If we do, we will either update these Terms, or we'll create some separate terms to cover the paid services we're offering. If we create separate terms, you'll need to agree to those terms before you can access our paid services. We don't think it's likely, but in the future, we might decide to start charging money for some or all of our Services that were previously free. If we do this, we'll update these terms, and give you at least 30 days' notice. If this happens, you can either pay to use the premium services or stay on the free account. If you choose not to pay, you may lose access to all or parts of your account.

Ending or limiting our Services to you

If you don't follow the Terms we've set out, we can remove your access to Voltly straight away. This means that you'll no longer be able to access your account, and you won't be allowed to open a new account in the future. We can also remove your access to all or parts of Voltly without giving you a reason. If we want to do this, we'll try to provide you with at least 30 days' notice. From time to time, we might need or choose to impose limits on our Services. If we do, we'll try to give you 30 days' notice.

Our responsibilities

While we hope you'll love using Voltly, we can't guarantee that it'll meet your needs. We also don't guarantee that the service will always be available, or be free from errors. From time to time, it's possible that your access to the service will be interrupted. If this happens, we won't be responsible for any loss or damage that comes about as a result. We take steps to preserve your data, and protect its integrity. These steps include replicating the data to protect against hardware failure, and where possible, taking regular backups. We won't be responsible for loss of your data, or any corruption to it.

Getting support

If you run into problems using Voltly we can help. You can contact us via social media, or email us on support@Voltly.com.

How we enforce these Terms

To keep Voltly safe and running smoothly, we keep an eye on how people are using our Services, and take action when we need to. You agree that we can monitor your use of Voltly to make sure you're not breaking our Terms. We'll always do this in line with our privacy policy.

How we use your information

To learn more about how we'll use your personal information, please read our privacy policy.

What laws apply to these Terms

These Terms are governed by English law and the English courts will have jurisdiction over any claim. If you're resident outside of the UK, then you'll continue to have all of the consumer rights available to you in your country of residence.

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Voltly is a trading name of Voltly Ltd - a company registered in England and Wales under company number 13701815  Our company address is Fairbairn House, Higher Lane, Plymouth, United Kingdom, PL1 2AN
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